Sending an e-gift card is seemingly very simple. With Express, however, it takes several days. So if you've forgotten an out of town friend's birthday and would like to send them an immediate gift THIS IS NOT THE GIFT FOR YOU. Somehow, the systems at Express are not automated. It takes talking to several people just to get an e-gift card emailed out, days after its initial purchase. When it arrives, it will still work perfectly, but you might go crazy in the interim if you're anything like me!